Persona

Persona é uma plataforma de verificação de identidade que ajuda empresas a verificar quem são seus usuários. O Persona gerencia o ciclo de vida completo da identidade — coletando documentos de identidade oficiais, selfies e documentos por meio de fluxos de verificação hospedados, verificando indivíduos em watchlists e listas de sanções globais, e encaminhando casos limítrofes para revisão humana.

Com o Persona, você pode:

• Verificar identidades de ponta a ponta: Crie inquiries a partir dos seus templates de verificação, envie aos clientes links de verificação de uso único e leia de volta os campos coletados e os resultados da decisão
• Automatizar decisões de KYC e compliance: Aprove ou recuse inquiries de forma programática, execute relatórios de screening de watchlist, adverse media e politically-exposed-person, e monitore casos que precisam de revisão manual
• Gerenciar sua base de usuários verificados: Crie e consulte accounts, importe usuários existentes em lote via CSV e mantenha seu modelo de usuário sincronizado com o Persona por meio de reference IDs
• Manter um audit trail: Baixe PDFs de resumo de inquiry e recupere as verificações e documentos subjacentes por trás de cada decisão

No Zoen, o bloco Persona permite que seus agentes conduzam a verificação de identidade como parte de fluxos de trabalho reais. Dispare a verificação quando um cliente se cadastrar, roteie com base no status de aprovação, verifique nomes em watchlists antes de ativar contas, publique revisões pendentes no Slack ou arquive PDFs de verificação no armazenamento em nuvem — tudo usando sua API key e templates do Persona.

Usage Instructions

Integrate Persona identity verification into the workflow. Manage the full inquiry lifecycle (create, update, approve, decline, review, resume, expire, redact), generate one-time verification links and PDF summaries, manage accounts including CSV bulk import, run watchlist and adverse media reports, review cases, retrieve verifications and documents, and discover inquiry templates.

Actions

persona_create_inquiry

Create a new identity verification inquiry from an inquiry template. Returns the created inquiry, which can then be completed by the individual via a one-time link.

Input

Output

persona_get_inquiry

Retrieve a single identity verification inquiry by ID, including its status, collected fields, and decision timestamps.

Input

Output

persona_list_inquiries

List identity verification inquiries, optionally filtered by status, account ID, reference ID, or creation date range. Results are cursor-paginated.

Input

Output

persona_update_inquiry

Update an inquiry’s note, fields, tags, or redirect URI. Only the provided values are changed.

Input

Output

persona_approve_inquiry

Approve an identity verification inquiry. Approving prevents further progress on the inquiry and triggers any associated workflows and webhooks.

Input

Output

persona_decline_inquiry

Decline an identity verification inquiry. Declining prevents further progress on the inquiry and triggers any associated workflows and webhooks.

Input

Output

persona_mark_inquiry_for_review

Mark an identity verification inquiry for manual review, moving it to the needs_review status.

Input

Output

persona_resume_inquiry

Resume a pending or expired inquiry, creating a new session so the individual can continue verification. Returns a session token.

Input

Output

persona_expire_inquiry

Expire an in-progress inquiry, invalidating its sessions and one-time links so the individual can no longer continue it.

Input

Output

persona_generate_inquiry_link

Generate a one-time link for an inquiry that the individual can open to complete their identity verification.

Input

Output

persona_print_inquiry_pdf

Download a PDF summary of an inquiry, including its collected information and verification results.

Input

Output

persona_redact_inquiry

Permanently delete all personally identifiable information collected by an inquiry, for example to honor a data deletion request. This cannot be undone.

Input

Output

persona_create_account

Create an account that represents an individual in Persona. Accounts consolidate inquiries, verifications, and reports for the same person.

Input

Output

persona_get_account

Retrieve a single account by ID, including its reference ID, fields, tags, and status.

Input

Output

persona_list_accounts

List accounts in your Persona organization, optionally filtered by reference ID. Results are cursor-paginated.

Input

Output

persona_update_account

Update an account’s reference ID, country code, fields, or tags. Only the provided values are changed.

Input

Output

persona_import_accounts

Bulk-import accounts into Persona from a CSV file. Returns an importer whose status can be polled until processing completes.

Input

Output

persona_redact_account

Permanently delete all personally identifiable information stored on an account, for example to honor a data deletion request. This cannot be undone.

Input

Output

persona_list_cases

List manual review cases, optionally filtered by status, account ID, or reference ID. Results are cursor-paginated.

Input

Output

persona_get_case

Retrieve a single manual review case by ID, including its status, resolution, and assignee.

Input

Output

persona_create_report

Run a screening report (watchlist, adverse media, or politically exposed person) against an individual by name or search term.

Input

Output

persona_get_report

Retrieve a single screening report by ID, including its status, match results, and full type-specific attributes.

Input

Output

persona_list_reports

List screening reports, optionally filtered by account ID or reference ID. Results are cursor-paginated.

Input

Output

persona_get_verification

Retrieve a single verification by ID (government ID, selfie, document, database, and more), including its status and the checks that ran.

Input

Output

persona_get_document

Retrieve a single document by ID (government ID, generic document, and more), including its processing status and uploaded files.

Input

Output

persona_list_inquiry_templates

List the inquiry templates in your Persona organization, to discover template IDs for creating inquiries. Results are cursor-paginated.

Input

Output